CDC Certified Divorce & High-Conflict Divorce Coach
High-Conflict Divorce Strategist
Former Private Investigator
Parental Alienation Specialist

The biggest mistake in a high-conflict divorce is waiting.

Your spouse won't wait. Neither should you.

When divorce turns into a fight over:

  · Money
  · Custody
  · The truth


You need more than support.

You need someone who has seen it all — and knows exactly what to do next.

Susan Shofer

"Divorce is not a dress rehearsal. You have one chance to get this right. The decisions you make today will set the stage for the rest of your life."

I know what you're up against and you don't have to figure this out alone.

If you are at the beginning of your divorce journey, you have landed in the right place. In just 90 days, I'll take you from feeling scared and overwhelmed to confident and ready to face whatever comes next.

You'll know exactly:

  • What to expect throughout the process
  • How to find the right attorney for your case (if you don't have one yet)
  • Ways to talk with your children
  • The communication mistakes to avoid when speaking with your spouse
  • How to tackle the financial side so it doesn't become a fiasco
  • Ways to keep yourself healthy and clear-minded

We'll work closely together in a way that is informative, empowering, and yes — even fun! With practical exercises along the way, you'll always know your next move.

A strategist is a money saver. I help you get organized and clear-headed so that every minute you spend with your attorney is focused and productive — not spent catching up or sorting through confusion.

After 90 days, you can say: I've got this!!

How It Works

01

You Reach Out to Us

Fill out the contact form and tell me a little about your situation. There is no commitment — just a conversation.

As a thank-you for reaching out, you'll receive my free 7-Day Divorce Prep List.

02

We Connect

We'll schedule a call to talk through where you are and what you need. I'll listen first and ask the right questions.

03

We Build Your Plan

You're coming to me confused and overwhelmed. Based on my proven strategy, I will meet you exactly where you are and guide you step by step to success — in just 90 days.

Let's Chat — Get in Touch

About Susan

Susan Shofer

Susan Shofer holds a Bachelor of Arts from the University of Maryland and an MBA from Johns Hopkins University. She began her career in finance at T. Rowe Price, which led her to a position at a detective agency where she discovered her true passion — fraud investigations. With hundreds of hours of testimony experience, Susan spent years honing the investigative instincts that would later become the foundation of her unique approach to high-conflict divorce.

Encouraged by colleagues, Susan went on to become a CDC Certified Divorce Coach and High-Conflict Divorce Strategist. Her program is unlike anything else available — she brings the sharp, strategic eye of a seasoned investigator to help clients navigate the legal system while their lives are under a microscope. A strategist helps you get organized, clear your head, and walk into every attorney meeting fully prepared — so you use that expensive legal time wisely. It is one of the smartest financial decisions you can make in a divorce.

Susan is also a recognized specialist in parental alienation, including international child abduction by non-custodial parents. She has been called upon by experts to help families facing the frightening reality of keeping their children in the country and has been featured on the Stop Japan Child Abduction website.

Susan was invited to deliver a TEDx Talk on parental alienation, which is available on YouTube. She was also the curator and event planner for TEDxRolandPark 2022, a wildly successful event featuring nine speakers whose talks are now available on YouTube. She is an author, public speaker, and host of the YouTube channel Before It Gets Ugly — where she shares real talk, strategy, and insights on high-conflict divorce and parental alienation. New episodes available on YouTube. Susan is also the author of Burner Phone: Running from Monstrous Dates, a laugh-out-loud compilation of her most outrageous post-divorce dating stories. You can also find her writing on Substack.

Susan went through her own high-conflict divorce — now well behind her — and is a proud mother of two grown and flown children and their beloved Norwegian Forest Cat.

What is High-Conflict Divorce?

A high-conflict divorce is when your spouse escalates the contention throughout the entire divorce journey. They will not settle on any reasonable offer or suggestion. As you move through the process, they ramp up the conflict — no matter how much you try to settle with them.

They frustrate everyone involved — the attorneys (theirs included), the judges, therapists, and any other professionals who enter the picture. Divorcing a high-conflict individual can take years, or even a decade.

We teach you how to diffuse and defy their conflict so you can get your life back.

Fear keeps people from moving forward. If your spouse was cruel and difficult during the marriage, do not expect a sudden change to kindness during the divorce. People do not become benevolent when the stakes get higher. They become more of what they already were.

Let clarity and confidence, not fear, guide you through your divorce.

Parental Alienation

Parental alienation is more than a parent turning a child against their other parent. It involves creating a scenario about the targeted parent that causes the child to no longer trust them — and in many cases, to fear them and refuse to be around them.

A loving parent begins to notice that their once loving child no longer wants to be around them. The child refuses all communication, ignores the parent, and makes accusations about events that never happened. This is often the result of the high-conflict parent oversharing with the child — sharing court documents along with their own skewed narrative about the targeted parent.

There are ways to communicate with children who are being used as a weapon or pulled away from a loving parent — and they are not what you think. We know exactly what to say and what not to say, and what to do and what not to do, to thwart alienation before it takes hold.

TEDx Talk

Susan was invited to deliver a TEDx Talk on parental alienation. In it, she shares what it really looks like, why it happens, and what you can do about it.

Having trouble viewing? Watch directly on YouTube →

Before It Gets Ugly

Susan is the host of Before It Gets Ugly — a YouTube channel dedicated to helping people navigate high-conflict divorce and parental alienation before things spiral out of control.

Each episode brings real talk, sharp strategy, and the kind of honest advice you won't get anywhere else. If you are in the early stages of a difficult divorce or fighting to reconnect with your children, this channel was made for you.

Watch on YouTube →
Before It Gets Ugly
with Susan Shofer
Subscribe Now

Helping People Globally

Susan has been featured on numerous podcasts and has worked with clients all over the world — because high-conflict divorce and parental alienation know no borders.

🇺🇸 USA 🇨🇦 Canada 🇲🇽 Mexico 🌎 South America 🇦🇺 Australia 🇬🇧 United Kingdom 🇸🇬 Singapore 🇵🇹 Portugal 🇳🇴 Norway 🇫🇷 France

Frequently Asked Questions

Most people are exactly where you are. What you need to know is that high-conflict individuals are fabulous planners. If your high-conflict spouse has been chatting about divorce, they are already ten steps ahead of you. You need to start protecting your interests now.

If you are in a high-conflict situation, you need people who have a wealth of experience in the high-conflict space, know how to work with an attorney effectively and efficiently, and understand how to present your case in court. As a long-time private investigator, I bring a wealth of court testimony experience and know exactly what you are up against. Your family and friends love you — but this is not their area of expertise. If your spouse is high-conflict, they will hire a tough attorney. My clients often tell me their spouse hired a "shark" or a "bulldog." You must have equal representation.

That is a very difficult question to answer since everyone has a different perception of what "a lot of money" means. That said, the sooner you get your situation in order instead of being blindsided, the fewer dollars you will ultimately spend on your divorce. Being prepared and proactive is always less expensive than being caught off guard.

I have been a High-Conflict Divorce Strategist for 12 years and have worked with people all over the world. As a private investigator, I spent years in the hot seat — just like you will be. That experience in the court system, combined with my proven strategy, has brought successful outcomes to thousands of people. I know what works and I know how to get you there.

During our 90 days together, you will learn everything you need to navigate your divorce with a high-conflict person on the other side. You will have the right attorney for your case alongside you — and if you don't have one yet, we will find you one. If you are unhappy with your current counsel, we will find you another. We discuss what your absolute goals are and how to achieve them — what to fight for and what to let go of. Courtroom choreography is also included, which is critical so you know exactly how to get through mediations, hearings, and possibly a trial. At the end of 90 days, you will have the clarity and confidence to proceed with your divorce.

I understand all areas of high-conflict divorce and custody battles are definitely one of them. We discuss this at length during the time we work together so you are fully prepared for what you may encounter with custody issues and how to navigate through every scenario.

We have so many fun exercises that our clients find they are able to add some levity into a situation that can feel so overwhelming. You will actually look forward to it!

Great question. I work with both! High-conflict divorce does not discriminate and neither do I.

Your attorney charges by the hour — and those hours add up fast. A strategist is the person who helps you get organized, clear your thoughts, and understand exactly where you stand before you ever walk into your attorney's office. When you arrive prepared, focused, and ready, your attorney can get straight to work on your case instead of spending expensive time sorting through confusion. Think of a strategist as the person who makes every dollar you spend on your attorney count. It is one of the smartest financial decisions you can make in a divorce.

I am so sorry you experienced that. I have seen the same promises made and it breaks my heart. The truth is that no one can stop or reverse parental alienation outright. What we can do is try to thwart it before it takes hold and run interference once it begins. Once a child is deeply brainwashed, reversal becomes much harder. Claims that a parent who hasn't spoken to their child in five years suddenly has them asking to spend time together should raise serious questions. That is like promising you will lose 20 pounds in a month — it sounds possible, but would you raise an eyebrow? No one can promise you anything without knowing the specifics of your case. What I can promise is honesty, strategy, and my very best effort on your behalf.

It is impossible for anyone to guarantee anything especially when there are other people involved. Those people are your spouse, your children and any influences they have in their lives. The definition of "simple" means different things to everyone. One person's simple is another person's nightmare. Our program is highly effective and the majority of our clients have a much cleaner faster divorce with the least amount of emotional and financial damage than they expected. Remember, this is also about your accountability. You have to show up and do the work!!

I absolutely am open to meeting any of the professionals on your "team." Having been a private investigator for years, my clients have always been attorneys and I work extremely well with them. My client's attorney will know that I am aware of the courtroom choreography and can prepare their clients for mediation, hearings and trials. Many attorneys have appreciated how well prepared their clients are. I always say I help keep their client from "jumping off the ledge." I also assure the attorneys that I stay in my lane. I will not give legal advice. That is their job!!

What Clients Are Saying

"The worst mistake I made in my divorce was not finding Susan sooner than I did. I saw Susan on a podcast and never contacted even though I wanted to. My divorce got worse and worse. When I called her I expected a sales person but she was on the zoom. She gathered very valid information and told me how we could work this out. She made it sound so simple that at first I was not sure but then she gave me some very concrete steps. My attorney had wasted my time and I already spent over $50,000 with my attorney. I told her I could not do it anymore and thought she would judge me. I was in tears. Within a few minutes, Susan had me laughing and it all did not seem like a big deal anymore. We found a better attorney for me and six months later I had my divorce and my life was normal again. For anyone who thinks that their divorce cannot get worse as times goes on I can tell you that if you get it right from the start it does not have to be so bad. Susan is the best and will treat you like a sister even though she has all the special sauce on how to do the divorce right."

— Jen B.

"My three children had not talked to me in one year. They refused to spend time with me and would go on vacation with me. Susan was my last step. I will admit I looked at her with a lot of doubt. I signed on because I figured I had nothing to lose but more money. This was the best money I ever spent. After two months, my children were talking to me. Then they wanted to go on trips with me and I planned three and they went on all three! Now they live with me 50% of the time and our lives are back to normal. Susan also sends me emails every few months to check on me to find out how I am doing. It is her own emails and not something that is AI or computer generated. Over my divorce I have had two attorneys, therapists, therapist for the children, and financial experts. Susan is the first professional who was completely effective. I have my kids back!!"

— Elizabeth R.

"Thank you for caring, for reaching out, for the understanding, for the guidance and, at times, for the hand holding as I navigated my way through one of the most traumatic events of my life. I never would have imagined that the person I was so in love with and dedicated to would treat me the way she did. I have never felt so betrayed in my life. I reflect from time to time on that day in January 2023 when I lost control of my emotions. I am thankful that I contacted you Susan. I was literally ready to crawl into a hole and pull the opening in after me. I was hangin on by the literal thread. Thank you for your compassion you showed me that day. Here it is a year and 10 months past that day and I can still remember my pain, angst, frustration and hopelessness. You guys saved me. Again, 'Thank You' for everything. I'm glad that you came into my life when you did. Your counsel and recommendations brought me out the other side of this life changing event more quickly and I'm sure with less pain then if I had tried to weather it by myself. Thank you from the bottom of my heart for helping me get my life back. I wanted you to know of the positive impact you made on my life. You made a difference in this man's life. For that, I'm forever grateful. I'll close with my sincere wish that life blessings to you are bountiful and full of good health, happiness, family and love. Your friend forever, Douglas"

— Douglas

"I've worked with other parental alienation experts before you (2022-2024) and the counselling I received did nothing but make things worse as I was being asked to "be nice" and extend "olive branches" to appease my ex and that made things so worse for me. Finally, finding you online while desperate to see my three kids even for a second was the biggest gift that God could have ever delivered to me. Your advice was hard and sometimes not believable but it was on point. I could not ever trust that you would be right that soon the kids would "see" for themselves. From him taking my kids on private planes without me knowing when and where they were, to my kids moving their clothing to my house, is still unbelievable to me. Sometimes I have to go in the rooms and look in their closets to actually believe it. If you ever need me to speak to any parents going through this, I would do so with pleasure. Of course there are moments where I am still so scared he can take them away from me but now my goal is to keep communicating with my children and them with me, and I don't think that he could ever do that again. They're also older now so it's easier for them to understand what their father did. I'm still going to need counselling to repair the damage psychologically and emotionally with the children but right now I'm in my final step of this horrible divorce as he is not obeying the agreement of our divorce so once that is all settled I will definitely need you to counsel me for that. Susan, you not only saved my life but that of my children. Happy holidays and speak soon"

— Maria

"Susan saved mine and my daughter's lives. This is not an exaggeration. We were suffering, traumatized, full of tears. Dealing everyday with the catastrophic effects of parental alienation after our divorce, I almost lost my beautiful 10 year old daughter. Each day our lives became UNBEARABLE. Ten months of torment. Until one day I searched "What do I do if my child is turned against me?" and Susan Shofer came up. I instinctively knew Susan understood me when she used the word excruciating on her website to describe what I was going through. She walked me through months of dealing head on with PA on steroids. Susan was able to really hold my hand and helped me extinguish the fire that was in our home. Susan was instrumental in dealing with the narcissist and diffusing the trauma bond that was there. She took so much time to make sure my daughter and I were not only okay but starting to THRIVE. Through couture coaching with Susan, we are finding happiness and freedom again."

— Jennifer

"My marriage was over but I still had hoped to make it but I spoke to Susan. What she told me is that my husband was ten steps ahead of me. I did not believe her so I ended our call. Then three months later everything she told me would happen did. It was not easy. She welcomed me back and we got me the best lawyer ever. It was a hard climb and I can tell anyone who reads this is to get a team. I thought I could do this alone. I did all of my research. I remember Susan said "Do you want the Susan slap down or Shofer shake down?" I laughed so hard. She always had me laughing so hard when the tough stuff came up it was not so tough. I breezed through it. I had some TITANTIC moments. Anyone who signs up with her has to do the TITANIC. She helped me through times I thought I could not do it. She held my hand. Divorcing a narcissist which is what I did is the toughest thing anyone can ever do. Listen to me to not do it alone. You cannot. Your spouse will eat you alive. They may have loved you once but no more. Take care of your self. My divorce is over. I got a good settlement. I have a great life. Two years ago, I thought it was over. It really has just begun."

— Amy S.

"I had the opportunity to work with Susan Shofer during one of the most difficult times of my life, and I can honestly say she was a lifeline though the process. Susan didn't just show up with expertise on parental alienation - she showed up with patience, perception and a level of honesty that kept me grounded when everything felt chaotic. What I appreciated most was how she could take something as emotionally heavy as alienation and break it down in away that made sense both in and out of the courtroom. She helped me see patterns I couldn't recognize on my own and game the the tools to respond without failing into the traps of conflict. When it came time for court, Susan was calm, clear and direct - her testimony carried weight because it was rooted in both evidence and compassion. Susan has the rare ability to combine professional precisions with genuine care. She never lost sight of the fact that at the heart of all of this was my children, and she kept me focused on that when it would've been easy to get distracted by frustration or fear. I'm deeply grateful for her guidance and would recommend her wholeheartedly to anyone navigating the painful reality of parental alienation."

— Lloyd Goodman

⚠ Critical Safety Note

If you are in immediate physical danger, call 911 or the National Domestic Violence Hotline at 1-800-799-7233. Your physical safety comes first.

Let's Talk

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Disclaimer: Susan Shofer is a CDC Certified Divorce Coach and High-Conflict Divorce Strategist. She is not an attorney and does not provide legal advice. She is not a licensed mental health professional and does not provide therapy, counseling, or mental health advice. Nothing on this website or in any coaching session should be construed as legal or psychological counsel. As a long-time agency licensed private investigator, Susan may share court choreography strategies based on her extensive experience in the court system. For specific matters regarding your case, please consult a licensed attorney or licensed mental health professional.